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createCase

Creates a new case. It is subordinated to the parentID. The user must have insert access right on the parentID.

Type: CaseCreateResult!

Arguments

  • case: CaseCreateInput! — The case to create.
  • objectType: String — Object-type of the new object. If not providet, the default object type is taken. (deprecated: Use input.objectType)
  • parentID: ID — Parent object to subordinate the new object. Either a objectID, objectGUID or a specialtype. (deprecated: Use input.parentID)
mutation($case: CaseCreateInput!, $objectType: String, $parentID: ID) {
createCase(case: $case, objectType: $objectType, parentID: $parentID) {
case {
childItemLinkType
closeReason
closedAt
id
priority
reactionDueAt
requesterDisplayName
requesterEmail
requesterName
resolutionDueAt
title
}
errorData
errorType
id
message
object {
accountingItemsAsText
aclInherit
categoriesAsString
code
createdAt
customNumber
hasChildren
hasReports
id
importID
isFavorite
isMember
isSubscribed
journalEntriesAsText
lastChangedAt
longName
membersAsText
name
numbering
objectGuid
objectName
objectTypeID
orderNr
orderType
parentObjectID
remarks
resourceBusyByTerms
shortName
specialType
suffix
suffixManual
thumbnail
validFrom
validTo
}
status
}
}