CaseUpdateInput
Input fields
Abschnitt betitelt „Input fields“aclInherit
Abschnitt betitelt „aclInherit“Type: Boolean
Inherit the ACL from the parent object.
assignedGroupID
Abschnitt betitelt „assignedGroupID“Type: UID
Group or queue responsible for the case. Null clears the assignment.
assignedPersonID
Abschnitt betitelt „assignedPersonID“Type: UID
Person working on the case. Null makes the case unassigned again.
Type: String
customFields
Abschnitt betitelt „customFields“Type: [CustomFieldInput!]
historyComment
Abschnitt betitelt „historyComment“Type: String
Comment for the history entry about the change.
importID
Abschnitt betitelt „importID“Type: String
objectType
Abschnitt betitelt „objectType“Type: String
Object-type of the new object. If not providet, the default object type is taken.
orderType
Abschnitt betitelt „orderType“Type: OrderType
Order the object by type.
ownerID
Abschnitt betitelt „ownerID“Type: ID
Person object ID from the owner of the object.
parentID
Abschnitt betitelt „parentID“Type: ID
Parent object to subordinate the new object. Either a objectID, objectGUID or a specialtype.
priority
Abschnitt betitelt „priority“Type: Int
1 (highest) to 5 (lowest), 3 is normal.
reactionDueAt
Abschnitt betitelt „reactionDueAt“Type: DateTimeISO
remarks
Abschnitt betitelt „remarks“Type: String
Remarks on the object. Max 5000 chars.
requesterCompanyID
Abschnitt betitelt „requesterCompanyID“Type: UID
Company that raised the case. Null clears the reference.
requesterEmail
Abschnitt betitelt „requesterEmail“Type: String
Mail address of the requester when no person object exists.
requesterName
Abschnitt betitelt „requesterName“Type: String
Name of the requester when no person or company object exists.
requesterPersonID
Abschnitt betitelt „requesterPersonID“Type: UID
Person that raised the case. Null clears the reference.
resolutionDueAt
Abschnitt betitelt „resolutionDueAt“Type: DateTimeISO
specialType
Abschnitt betitelt „specialType“Type: String
Special type identifier for objects. Useful to find predefined objects. Must be globally unique.
statusID
Abschnitt betitelt „statusID“Type: String
Status of the object.
Type: String
Suffix of the object.
suffixManual
Abschnitt betitelt „suffixManual“Type: Boolean
Suffix is set manually.
tenantID
Abschnitt betitelt „tenantID“Type: ID
Tenant ID of the object.
Type: String
validFrom
Abschnitt betitelt „validFrom“Type: DateTimeISO
The object is valid from this date. It is hidden before.
validTo
Abschnitt betitelt „validTo“Type: DateTimeISO
Until this date the object is valid. After this date, the object does not appear on lists be default.